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Hi44 Privacy Policy — How Your Information Is Protected

Everything about how your personal data is collected, stored, and protected at hi44 is explained here in plain English.

Last Updated: January 2026

Privacy Policy Summary

  • Data Is Used Solely to Provide Services
  • Secured with SSL encryption
  • Not Sold to Third Parties
  • Right to erasure
  • 24/7 Support Access

How hi44 protects your privacy

The six core principles hi44 follows to protect your personal data

SSL encryption protection

All transactions and personal data on the hi44 platform are protected with 256-bit SSL encryption. Hackers and third parties cannot access your information.

Data Is Never Sold

Hi44 never sells your personal data to third parties. Your information is used solely to provide services, verify security, and meet legal obligations.

Secure Data Storage

Data stored on hi44's servers is protected by the highest security protocols. The data center has both physical and digital security measures in place.

Data collected on the basis of consent

Hi44 only collects information you voluntarily provide. What you submit at registration is what gets used — nothing is collected without your knowledge.

Right to privacy

You can view, correct, or request deletion of your stored data at any time. The hi44 support team will respond within 72 hours.

Cookie controls

Hi44 uses cookies solely to improve its services. You can manage cookies at any time through your browser settings. Advertising cookies are not used.

Table of Contents

By using the hi44 platform, you agree to this Privacy Policy continued use will be considered acceptance of the new policy. For any questions, please contact our support team.

1. Introduction

Hi44 (hi44.app) is a trusted online gaming platform in Bangladesh. We believe your personal privacy is a fundamental right. That's why hi44's privacy policy is built on complete transparency — so you always know how your information is being used.

This privacy policy applies to all registered users of the hi44 platform. It takes effect when you register, log in, or use any service on hi44.app. hi44 always handles user data in compliance with applicable laws.

In this document, "we", "hi44", and "platform" refer to the organization operating hi44.app. "You" and "user" refer to anyone who is registered or considering registering with hi44.

2. Information We Collect

Hi44 only collects data that is necessary to provide its services. Collecting excessive or unnecessary information goes against our policy.

Type of Data What data Why it is collected
Identity Information Full name, date of birth, national ID number Age Verification & KYC Process
Contact Information Mobile number, email address Account verification & communication
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Process
Gaming data Gaming history, bet amounts, wins and losses Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser type Security & Fraud Prevention

Hi44 never stores your full payment card number, PIN, or password. Any sensitive information of this kind is kept in encrypted form.

3. How We Use Your Information

Hi44 uses collected data only for specific, defined purposes. Your information is never used for advertising or shared with third parties for profit.

  • Account management: For registration, login, verification, and account security.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
  • Customer Support: To resolve your issues and answer your questions.
  • Security Assurance: To prevent fraud, multiple accounts, and other unauthorized activities.
  • Legal obligations: To meet regulatory requirements in compliance with applicable law.
  • Service Improvement: To analyze user experience and improve the platform.
  • Responsible Gaming: To identify signs of excessive gaming and offer assistance.

4. How Long We Retain Your Information

Hi44 does not retain user data longer than necessary. However, certain information may need to be kept for a defined period to meet legal obligations.

  • Active accounts: Retained for the duration the account remains active.
  • Transaction data: Retained for a minimum of 5 years after the last transaction (as required by law).
  • Closed accounts: Retained for up to 2 years after account closure.
  • Inactive accounts: Data is archived after 12 months of inactivity.

After the designated retention period, data is securely deleted or anonymized so that individuals can no longer be identified.

5. When and With Whom We Share Your Information

hi44 never sells your personal information. Data may only be shared under the specific circumstances outlined below.

In certain cases, hi44 may share limited information with trusted parties:

  • Payment Processors: Information required to process transactions via bKash and Nagad.
  • Legal authorities: In response to lawful requests from government or regulatory authorities under Bangladeshi law.
  • Technology Partners: Service providers essential to platform operations (bound by confidentiality agreements).
  • Fraud Prevention: To relevant authorities for the prevention of illegal activity.

Third-party service providers are contractually bound to uphold the same strict privacy standards as hi44. They are not permitted to use your data for their own purposes.

7. Security Measures

Hi44 uses industry-standard security measures to protect your data. Data protection is enforced not only at the technical level but across the organization as a whole.

  • 256-bit SSL/TLS Encryption: All data transfers are secured.
  • Firewall Protection: Multi-layer firewall to block unauthorized access.
  • 24/7 Security Monitoring: Suspicious activity is detected in real time.
  • Regular Security Audits: Regular testing to identify and address platform vulnerabilities.
  • Staff training: hi44 staff are trained in data protection.
  • Restricted Access: Only authorized personnel have access to your data.

In the event of a data breach, hi44 will notify affected users as quickly as possible and take all necessary action.

8. Your Rights

As a hi44 user, you have the following rights regarding your personal data. Contact the hi44 support team to exercise any of these rights.

1
Right to Access Data

You can find out exactly what information hi44 holds about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data under certain conditions.

4
Right to Data Portability

You can request a copy of your data in a standard, portable format.

5
Right to Object to Processing

You may object to the processing of your data for specific purposes.

6
Right to Withdraw Consent

You may withdraw your consent to data collection at any time.

Hi44 generally responds to rights requests within 72 hours. Some data may not be erasable due to legal obligations.

9. Child Protection Policy

Hi44 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

  • Age is verified at the point of registration.
  • A national ID or birth certificate may be requested if there is any doubt.
  • If an underage user is identified, their account will be suspended immediately.
  • Any data collected from a minor will be deleted immediately upon discovery.

If you know of a minor using hi44, please notify our support team immediately.

10. Changes to the Privacy Policy

Hi44 may update this privacy policy in part or in full at any time. When changes are made, a new "Last Updated" date will be shown on this page.

  • For significant changes, a notification may be sent to your registered mobile number or email address.
  • Continued use of hi44 after any changes takes effect will be considered acceptance of the updated policy.
  • We recommend checking this page regularly to stay up to date.

If you have any questions about a change, contact the hi44 support team. We are always ready to answer your questions with full transparency.

Frequently Asked Questions (FAQ)

No, hi44 never sells your personal data to third parties. Data is used solely to deliver services, ensure security, and meet legal obligations. Only the minimum necessary information is shared with trusted technology partners, who are bound by confidentiality agreements.

You can request data deletion by contacting the hi44 support team via live chat or email. The support team will begin processing your request within 72 hours. Note that some data may need to be retained for a set period due to legal obligations.

hi44 does not store full payment card numbers or PINs. For transactions via bKash and Nagad, only the necessary information is kept in encrypted form. Transaction history is retained as required by law.

Closing your account does not mean your data is deleted immediately. Due to legal obligations, transaction data may be retained for a minimum of 5 years after the last transaction, and general account data for up to 2 years. After the applicable retention period, your data is securely deleted.

Yes, you can disable cookies through your browser settings. However, disabling essential cookies may cause login and session features to stop working properly. Disabling analytics cookies will not affect your access to hi44's core services.

Yes. In the event of a data breach, hi44 will notify affected users as quickly as possible. We will communicate transparently about the nature of the breach, the data involved, and the steps hi44 is taking in response. Where necessary, users will be advised to change their passwords.

Your data is safe — play with peace of mind!

Now that you've reviewed hi44's privacy policy, go ahead and register to start your adventure on Bangladesh's trusted gaming platform.

Register now Log In
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